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This page sets out the legal framework that governs your use of nora88, including account eligibility, the scope of our policy, and the rights available to you. Access to our platform depends on your local law and the eligible regions we serve — read this before you open or continue using an account.
nora88 operates as a private member platform. Whether your use of this site is lawful depends entirely on the laws of your country and region — we do not make that determination for you. If you are in Bangladesh and online gaming activity falls outside what your local law permits, it is your responsibility to check before proceeding. We do not represent that access is lawful in every jurisdiction. Where access is permitted in your eligible region, the terms on this page govern the relationship between you and the platform. Transactions processed through local payment methods — including bKash and Rocket — are subject to the same policy scope as all other account activity. Wallet actions, account balances and transaction records all fall within these terms. We may update this policy when our services or applicable conditions change; the version published on this page is current. If a section of this policy is found unenforceable in your jurisdiction, the remaining sections continue to apply. Continued use of the account after a policy update constitutes acceptance of the revised terms. If you have questions about how a specific provision applies to your account, contact our support team through the routes listed on this page.
Deposits and withdrawals processed via bKash are governed by these terms. The transaction record visible in your account wallet reflects the amounts confirmed by the payment rail, not an independent platform calculation.
Rocket payment activity linked to your account is subject to the same policy scope. If a discrepancy appears between your Rocket statement and your account wallet, raise it through the support route on this page.
Account access is conditional on your being in an eligible region where local law does not prohibit this activity. We do not verify jurisdiction on your behalf; that determination rests with you.
Not every interaction with this site is governed by the same rules. Some areas fall clearly within this policy; others sit outside it. Understanding the boundary helps you know where to direct a question and what recourse is available to you. The four areas below define that boundary clearly.
Login credentials, session activity, account status and any changes you make to your profile are fully within this policy's scope. If your account is restricted or reviewed, the process outlined here applies.
All financial movements recorded in your account wallet — including bKash deposits, Rocket transfers and withdrawal requests — are covered. Transaction disputes follow the support route described on this page.
Game content, lobby pages, promotional notices and policy documents published on nora88 are within scope. We are responsible for the accuracy of content we author and publish directly on this domain.
Payment processors, game studios and any external services you access through links on this site operate under their own terms. This policy does not cover their practices; check their published terms separately.
This policy gives you concrete routes to act — not just read. If you believe your account data is inaccurate, you can request a correction. If you want to review the transaction history tied to your bKash or Rocket activity, that record is available inside your signed-in account area. Raising a formal policy question follows a defined path: submit it through the support channel, state the specific section you are questioning, and we will respond through the same channel. You do not need a legal representative to exercise any of the rights below. Each action is available directly through your account or by contacting us at the address shown in the support section of this page. Where a request involves identity verification, follow the steps shown in your account settings — we will not process a data correction without confirming the account holder's identity first.
Open your account wallet to see the full transaction log, including bKash and Rocket entries. If a record appears missing or incorrect, note the date and amount before contacting support.
Account name, contact details and linked wallet information can be updated through the account settings page. Changes that affect payment routing require identity confirmation before they take effect.
Submit your question via the support route listed on this page. Reference the specific policy section you are asking about so we can route your query to the right team quickly.
If your account is suspended, restricted or flagged for review, contact us using the support path below. We will confirm receipt and provide the next step based on the issue type.
Policy questions, account corrections and transaction disputes all have a published contact path. Use the route that matches your situation — each one is staffed to handle account-level and policy-level enquiries. Do not share your password or full wallet PIN through any of these channels.
Open the live chat window from the nora88 footer or your signed-in account page. State your account username and the policy section or transaction you are asking about so the team can assist you directly.
Send your query to the support email address published in the site footer. Include your registered account email and a clear description of the issue. Policy and account matters are handled through this channel.
The Help Centre, accessible from the signed-in account menu, contains published answers to common policy questions, wallet steps and account correction procedures. Start here before submitting a new request.
Your account data is stored and used only for the purposes described in this policy. We do not sell information to third parties. Cookies on this site are used for session management, account authentication and preference storage — you can review cookie settings through your browser. Account security relies on your login credentials; we do not store full wallet numbers for bKash or Rocket beyond what is needed to process a confirmed transaction. If you believe your account has been accessed without your permission, change your password immediately and contact support. Retention of your account data follows the period outlined in our full privacy terms, accessible from the site footer.
We use account data to process transactions, respond to support requests and maintain account records. Data is not shared with advertisers or unrelated third parties. Your bKash and Rocket transaction data is retained only for account reconciliation purposes.
Session cookies keep you logged in during your visit. Preference cookies store your language and display settings. You can clear these through your browser settings at any time without affecting your account balance or history.
Your account password is the primary security layer. We do not ask for your full bKash PIN or Rocket PIN by email or chat. If a message claims to be from nora88 and asks for credentials, treat it as suspicious and report it.
When this policy is updated, the revised version is published on this page with a note at the top. To request clarification on any change, contact us through the email route in the support section above.
The questions below cover what we hear most often from account holders about legal scope, data rights and how to act on a policy concern. If your question is not here, use the support routes in the section above.
Access to nora88 and the applicability of this policy depend on whether online gaming is permitted under your local law and whether you are in an eligible region. We do not determine legality on your behalf — check your local rules before using the account.
Log into your account and go to account settings. Most personal details can be updated directly. Changes that affect linked payment methods like bKash or Rocket require identity confirmation before they take effect. If the field is locked, contact support.
Your full transaction log is visible in the account wallet section after you log in. Each entry shows the method, amount and status. If an entry looks wrong, note the date and amount and raise it through live chat or email support.
You may submit a data deletion request through the email support route. We will confirm receipt and advise on what data can be removed within our retention obligations. Some records must be kept for a defined period under applicable terms before deletion is possible.
Submit your concern in writing via email, referencing your account and the specific decision. We review each case and respond through the same channel. If additional documentation is needed to resolve the matter, we will tell you what to provide.
The current version of this policy is always published on this page. When material changes are made, a notice is placed at the top of the page. Continuing to use your account after a change has been published constitutes your acceptance of the updated terms.